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Olivia Horbowy's avatar

The lesson about choosing problems before building feels like it comes straight from the startup world. We tend to solve problems we or those close to us have encountered, because the experience feels real and compelling. But we rarely stop to ask: (a) how many people share them; and (b) how we can reach them. And reach is half the problem. Then it's adoption: how easy the new tools are to use, and what the incentives are to learn them. I remember a former colleague building products for lawyers, only to learn that his target group had little time or interest in learning to use them.

Which is why the policy tabletop stood out to me. Governments have the problems with the biggest footprint, since they hit all of us and are funded by us, at the expense of other budget items. But, and it's a big but, they are slow to adopt and often lack the training and incentives to use what's built. So the highest-impact tools may be the hardest to get adopted. Changing habits, including habits around learning, usually requires intention, planning and incentives. I've recently read about Accenture's new incentive program, which ties senior promotions to regular use of its AI tools, and about EY setting aside $100M in bonuses that reward technology adoption alongside judgment and adaptability. Nothing like that exists in the public sector.

Your best project came from two officials building for themselves. That's probably an early proof of concept rather than a coincidence. Maybe the lesson is that for institutional tools, the user has to be in the room, or better, on the team. Or that a new layer of incentives needs to be created.

Post-Alignment's avatar

Very interesting! I would have loved to have been able to attend as this kind of hackathon might have been exactly what I needed to address a few key blockers with the philosophical AI companion that I previously built -- on that note, did anyone build anything similar? I saw that a "tabletop" AI debate simulation was made for policymakers (made something similar as well before, although for ethicists: a meta-ethical roundtable where frontier models would debate and try to converge https://github.com/DaseinB612/meta-ethical-round-table) which is rather adjacent, so would be very interested to see what other project proposals were discussed or what the existing proposals the article mentioned are.

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